Customer Service Enquiry Officer – Multiple opportunities available.
Moneypenny started life as a telephone answering service with a difference: offering clients one person who they know and trust to look after calls exactly as if based in their office. Today, we’re proud to call ourselves the world’s leading outsourced communications provider.
We recruit only the best people, who can deliver excellent standards of customer service and love working together, with us, to ensure that our clients get an unprecedented level of customer service. We appreciate and recognise the hard work of our teams and offer attractive benefits including an on-site pub and gym, in addition to a flexible benefits scheme to suit you. That’s not all, the list goes on, so read on for a full list of benefits on offer with the role.
As a result of the hard work of our employees and recognising their efforts, we have a fast-growing business that is creating new opportunities all the time, with state-of-the-art working and communal spaces that includes a treehouse!
The Role – Customer Service Enquiry Officer
We have multiple vacancies available for customer service superstars to join the team taking calls for a specialist client of Moneypenny. You will be part of a dedicated team of 35, where you will represent the client as though based in their office, striving to impress every caller and making the most of your amazing customer service skills. Your duties will include, although not be limited to:
Our Requirements – Customer Service Enquiry Officer
Ideally you will have experience of handling complex calls, cases and data in a busy working environment, although this is not essential as full training will be provided.
You’ll be working in an über friendly environment in our office in Wrexham (North Wales), where you’ll also receive full training to flourish.
As a Customer Service Enquiry Officer, you’ll receive:
You’ll be employed on a permanent contract, working 39.5 hours per week on a shift basis, which will include weekends and bank holidays.
All applications for this Customer Service Enquiry Officer vacancy are to be submitted online.
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