Senior Sales Coordinator

Job Details
  • 4194
  • Hydro Aluminium
  • Wrexham
  • Permanent, Full Time
  • In the region of £25,000 to £30,000 + fantastic benefits

Senior Sales Coordinator

Superb opportunity for a highly organised professional with a background as a Sales Administrator / Sales Coordinator, and excellent communication and customer relationship management skills, to join our successful, global organisation with a strong strategy for growth.

The Company

Hydro is a fully integrated aluminium company with 35,000 employees working across 40 countries, combining local expertise and unmatched capabilities in R&D. With operations all over the world, we cover the entire value chain of aluminium, from raw material extraction to developing the sustainable aluminium solutions of the future.

Hydro Aluminium Deeside is based on the Wrexham Industrial Estate, producing up to 63,000 tonnes of high-quality extrusion ingots (billets) per year, recycling a mix of end of life scrap and process scrap. Although we are part of a globally successful organisation, the team based within the Wrexham site feel more like family than colleagues, and we understand our people are our number one asset.

The Senior Sales Coordinator Role

Working within a highly autonomous role, as the Senior Sales Coordinator your main responsibility will be to coordinate the communication between the Sales Team working across Europe, the Production Team who are based on-site in Wrexham, and the end customer, ensuring the customer is always happy and on-time deliveries are always achieved.

You will act as the customer’s first point of contact, so you will be dealing with a high volume of inbound calls. The line manager will be responsible for negotiating the deal, but you’ll then be responsible for coordinating the sale between all relevant parties.

Your duties will include, although not be limited to:

  • Executing the administration of contracts, sales orders, pricing, invoices and stock levels using various IT systems including SAP, Power BI and a range of in-house bespoke tools
  • Registering and following up on quality issues in cooperation with the Customer Technical Support Team and the Production Team
  • Assisting the Sales Manager with budget processing, forecasting and contract negotiations
  • Balancing the monthly order / production status of the Hydro Deeside plant

As part of the role, you will occasionally be required to visit customer sites across the UK and Europe along with your line manager, to meet customers and develop excellent commercial relationships. You’ll also be required to travel for team meetings, although much of the communication will be undertaken remotely using Microsoft Teams / Skype.

What will I need to be considered for this Senior Sales Coordinator vacancy?

  • Proven experience as a Sales Administrator / Sales Coordinator including customer relationship management, ideally gained within the manufacturing industry
  • Experience of using SAP and Microsoft Office, including Word, Excel, and PowerPoint
  • Professional telephone manner and superb customer service skills
  • High standard of communication and presentation skills
  • Accurate and timely data entry skills
  • Ability to prioritise and organise own workload effectively, and take ownership of challenges in a dynamic business, working with minimal supervision and using initiative
  • Ability to read, write and speak fluent English
  • Willingness and ability to travel when required

Although not essential, fluency in another European language would be highly advantageous.

What will I receive in return?

As a Senior Sales Coordinator, you will receive a salary in the region of £25,000 to £30,000, with the level dependent on experience, plus fantastic benefits including:

  • 23 days annual leave plus bank holidays, rising incrementally to a maximum of 28 days
  • Contributory pension scheme, matching company contribution up to 10%
  • Life assurance, private medical insurance and much more…

You’ll be employed on a permanent contract, working full time hours between Monday to Friday.

Location: Wrexham Industrial Estate (North Wales)

Please note, the title of ‘Senior Sales Coordinator’ is for advertising purposes only, and your official job title upon commencement of employment will be ‘Customer Responsible’.

All applications for this Senior Sales Coordinator role are to be submitted online.

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