Learn More

We use our cookies and third party cookies to improve our services, obtain statistics, allow you to remember your login details, and to facilitate your interaction with social networks. By continuing to navigate you consent to the use of cookies.

Hostel Project Worker

Job Details
  • 4923
  • North Wales Housing
  • Colwyn Bay, Conwy
  • Permanent, Full Time
  • Salaried role with pay equivalent to £11.30 p/hr + excellent benefits

Project Worker (Vulnerable People / Mental Health / Substance Misuse) – 32 hours per week over 4 days

North Wales Housing provides homes and delivers services to over 2,700 households across North Wales. Although we are rapidly growing, our vision and values have always been about more than just bricks and mortar. We’re a regional market leader in providing housing and services to vulnerable people, and our tenants are at the heart of everything we do.

Our North Wales Housing team of around 170 individuals mean a lot to us, too. We’re proud to say that we’re Gold Standard Investors in People, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution.

Our Noddfa Hostel in Colwyn Bay provides temporary supported housing accommodation to vulnerable people, creating support plans based on individual needs whilst helping them to find somewhere more permanent to live.

The Role – Project Worker (Vulnerable People / Mental Health / Substance Misuse)

Supported by the Manager at Noddfa Hostel, you will work closely with residents as you provide support / housing management, drafting written support plans for each individual to work towards. You will achieve this by:

  • Assisting residents with their planning and preparation for moving on to more permanent accommodation
  • Supporting residents to gain essential skills such as cooking, budgeting, and IT literacy
  • Assisting residents with their claims for housing and associated benefits
  • Maintaining accurate hostel records and resident files
  • Responding to and managing any incidents at the hostel appropriately
  • Using own vehicle to travel with residents to appointments e.g. healthcare appointments
  • Completing room checks and ensuring all users maintain the property, where needed providing practical support and guidance
  • Ensuring housekeeping and cleaning tasks are regularly carried out at the hostel
  • Providing out of hours, on call cover on a rota basis when required

The Package

  • Permanent contract, working 32 hours per week over 4 days, between the hours of 8am and 6pm Monday to Friday, working 5 days in 1 week out of 6 on a rota
  • Salaried role with pay equivalent to £11.30 per hour
  • Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
  • Further studies support and career development opportunities
  • Employee health assistance scheme
  • Enhanced maternity and paternity pay
  • Generous contributory pension scheme
  • Minimum of 23 days annual leave plus bank holidays

Our Requirements – Project Worker (Vulnerable People / Mental Health / Substance Misuse)

  • Experience gained within either a housing or supportive environment such as care, or extensive knowledge of support needs related to homelessness
  • Ability to hold everyday conversations in Welsh
  • A full driving licence, with a car available to use for work purposes (business mileage paid)
  • Good working knowledge of Microsoft Word, Excel and Outlook
  • An awareness of the support needs of vulnerable people with the ability to work alone with confidence and good judgement
  • Excellent communication skills, both written and verbal
  • A non-judgemental and supportive approach, with ability to handle highly confidential situations in professional manner
  • Willing to become part of our out of hours, on call cover on a rota basis

Although not essential, knowledge of local mental health agencies and housing management, and / or an NVQ Level 2 in Health and Social Care or similar would be advantageous.

To read this advert in Welsh, please click here.

All applications for this Project Worker role are to be submitted online.

Sign up to receive our latest North Wales jobs by email
Sign up for email job alerts
Get the latest North Wales jobs sent directly to your inbox with tailored email job alerts.
Blog
Read our news articles, job round-ups of the most exciting career opportunities and location guides focused on what it's like to live and work in North Wales on our blog.
Career Advice
Gain expert advice to help make the most of your job search, including CV and interview tips, with our Career Advice.
Email job alerts

Sign up to receive our latest North Wales jobs by email