Member Service Officer (Customer Service)
If you have excellent customer service skills and you’re looking for a rewarding career where you’ll be fully supported and trained to develop your knowledge and skills to shine, read on to find out more about this superb opportunity to join the largest credit union in Wales.
Cambrian Credit Union (CCU) is a community owned and controlled financial cooperative, providing a wide range of practical, affordable, and straightforward financial services to everyone. As a social enterprise, Cambrian strive to improve and enhance the social, financial, and economic well-being of members by promoting sensible savings and prudent borrowing.
With a network of 5 branches in Wales, the solutions focused team are passionate about treating people as individuals and take pride delivering a friendly and helpful service.
The Role - Member Service Officer (Customer Service)
Reporting to and supported by the Office Manager, you'll be a valued member of the team and the face of Cambrian for many of the members. From processing member transactions to identifying sales referrals, you'll help members and your branch succeed.
You will receive comprehensive training to support you in carrying out the following duties:
Our Requirements – Member Service Officer (Customer Service)
Although not essential, experience gained within a financial institution or similar would be highly advantageous.
Your professional development goals will be listened to, with ongoing training encouraged and support available. In addition, you will benefit from:
You will work at the Rhyl office, however there may be a requirement to cover at other locations during busy periods or for holiday cover.
All applications for this Member Service Officer (Customer Service) vacancy are to be submitted online.
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