Repairs Planner


Company 

Resourcing Group

Location 

Liverpool

Employment Hours 

Full Time

Employment Type 

Temporary

Salary 

Job Requirements/Description

Resourcing Group are delighted to be recruiting for a Repairs Planner/ Work Scheduler for a national sub contractor again to support them with their public sector contract based in Liverpool.

Day to Day Duties

  • Log calls / jobs on the Control Hub database utilising service software (IFS). Calls / jobs may be received by telephone, email or in person
  • Allocating works orders to directly employed maintenance team and / or supply chain
  • Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures
  • Report back to clients and contract staff on job progress and completion - produce reports
  • Uploading and amending asset information as held in the Control Hub database
  • Operating paper based systems as necessary to compliment the operating software including back-up systems
  • General administration duties as and when required
  • Any other duties required to ensure an effective and efficient helpdesk service is delivered in accordance with management systems and Quality Control procedures


Essential Criteria

1. Demonstrate a minimum of 1 years previous relevant experience in a similar service role
2. Previous experience in a busy office environment
3. Competent IT skills to include Microsoft Outlook and Excel

Desirable Criteria

1. Experience in service systems software
2. Full UK driver's license & access to own vehicle
3. Experience in scheduling/coordinating engineer's workloads
4. Previous experience in facilities management industry

Resourcing Group is acting as an Employment Business in relation to this vacancy.

Company 

Resourcing Group

Location 

Liverpool

Employment Hours 

Full Time

Employment Type 

Temporary

Salary 

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