Quality and Governance Co-ordinator

Do you have experience of working within a governance/quality role for a healthcare provider? Are you looking to join a growing social enterprise with great benefits including an NHS pension and NHS car fleet scheme?

Primary Care 24 (PC24) are excited to share the position of Quality and Governance Co-ordinator to provide efficient and comprehensive support to the Clinical Quality and Governance Manager and the wider Quality Team to support Primary Care 24’s systems and processes, assuring compliance and delivery of legislative and regulatory duties.

Key responsibilities

• Assist the Clinical Quality and Governance Manager and the wider Quality Team in the management of clinical quality and governance across the business.

• As directed by the Clinical Quality and Governance Manager, provide administrative support/agenda/preparation/minutes for quality and governance related meetings.
• As directed, contribute to weekly, monthly, quarterly and yearly reports with the production of timely data in relation to quality and clinical governance.
• Work with members of the quality team and others across the business to coordinate a collaborative approach to the production of the annual quality report.
• Provide other administrative support to the quality team as appropriate.
• Attend quality team meetings and other meetings as required.
• To have day to day responsibility for the management of the Datix reporting system in relation to patient safety incidents, ensuring that incidents are logged and updated accordingly.

About you

• ECDL or ability to demonstrate proficiency in Microsoft Office Professional (Word, PowerPoint, Access and Excel)
• Experience of managing challenging and sensitive enquiries on the telephone with the ability to remain calm, resilient and applying tact and empathy
• Knowledge and understanding of healthcare regulations
• Experience of working within similar governance/quality role in healthcare provider
• Knowledge of Datix Risk Management System

What’s on offer?

• Permanent opportunity
• £26,136 to £28,000 per annum DOE
• Located in Wavertree L13 with travel required across PC24 sites
• NHS pension scheme
• 27 days annual leave
• NHS car fleet scheme – T&Cs apply
• Casual dress working environment
• Ride to work scheme
• Long service awards

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively.

The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Hours

• 37.5 hours per week, Monday to Friday.

Closing date: 14th September 2024

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.